Privacy Policy

A legal disclaimer

Effective Date: 6/1/2025

F.I.R.M. Solutions Bookkeeping (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.firmsolution.net, use our services, or engage with us in any capacity.

1. Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII): such as name, business name, phone number, email address, mailing address, and accounting software used.
Financial Information: limited financial data required for service estimates and proposals.
Usage Data: including IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the collected data to:

Provide and manage bookkeeping services
Respond to inquiries or service requests
Deliver proposals and service updates
Improve our website and user experience
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, trade, or rent your personal data. Information may be shared with:

Trusted service providers performing services on our behalf (e.g., cloud storage)
Legal authorities if required by law or court order
Our professional advisors (accountants, attorneys) when necessary.

4. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Withdraw consent at any time
Lodge complaints with regulatory authorities

To exercise your rights, email us at bookkeeping@firmsolution.net.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tools to enhance your experience. You can adjust cookie settings in your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any information.

8. Children’s Privacy

We do not knowingly collect or solicit data from individuals under 18. If we learn that we have collected personal information from a child, we will delete it promptly.

9. Changes to This Policy

We may update this policy occasionally. The updated version will be posted with a revised "Effective Date."

If you have questions or concerns about this Privacy Policy, please contact:

F.I.R.M. Solutions Bookkeeping

📧 bookkeeping@firmsolution.net

📍6650 Rivers Ave. STE 100

Charleston, SC, 29406